Frequently Asked Questions

When it comes to cabin rentals in Michigan, Silver Sands Resort is committed to providing a clean, family-friendly place for generations to enjoy.

Our FAQ is designed to answer many of the common questions we hear from guests. If you have a question that isn’t answered here, please call our office—we’re happy to help!

We’re here to make your Michigan family vacation everything you want it to be.

General Questions

When is the office open?

Our office hours are 9:30 a.m. to 7:00 p.m.

How do I get to Silver Sands Resort?

When crossing the Mackinac Bridge on I-75, take the second exit, Exit #344B.

Follow US-2 West for approximately five miles. Silver Sands Resort is located on the lake side of the road, across from the Deer Ranch and before the Mystery Spot.

Can I bring my pets?

Yes! Silver Sands Resort is pet-friendly. We welcome pets and their well-behaved humans.

There is a one-time, non-refundable pet fee of $50 for the first pet and $25 for each additional pet, with a maximum of two pets per cabin.

Please observe the following pet policies:

Pets must be kept on a leash at all times.
Please do not allow your pet to bark excessively.
Pets should not be left unattended.
Please keep pets off all furniture and bedding.
Before departure, please sweep and vacuum all pet hair from the cabin. Brooms, dustpans, and working vacuums are provided in every cabin.
If your pet causes any damage or creates a mess, please notify us as soon as possible. You are financially responsible for any pet-related damage or additional cleaning.
If damage or excessive cleaning is discovered after your departure, additional charges may apply for cleaning, repairs, or replacement of damaged items.
Replacement costs are determined on a case-by-case basis.

Are linens provided?

All cabins are equipped with pillows and blankets for your stay.

Guests are responsible for bringing their own sheets and towels.

Please bring:

Fitted sheets
Top sheets
Pillowcases
Bath towels
Hand towels
Washcloths

Please remember to bring your own sheets and towels.

What is provided at each cabin?

Each cabin comes with its own outdoor space and basic amenities for your stay.

Outdoor amenities include:

Private fire pit ring
Picnic table
A couple of lawn chairs
Porch swing
Charcoal BBQ grill

Kitchen items include:

Plates
Cups
Eating/Cooking utensils
Teapots
Stovetop coffee percolators
Refrigerator
Stove
Microwave
Toaster
Coffee maker and coffee filters

Every cabin includes:

Pillows and blankets
At least two rolls of toilet paper
Trash bags
Dish soap
Sponge
Magic Eraser
Green scrubby
SOS cleaning pads
Ajax
Matches
Lighter
Hand soap in kitchen and bathroom

The cleaning supplies are located under the kitchen sink in a bucket for your convenience.

If you need supplies to be replaced during your stay, please let us know during office hours and we will be happy to provide a replacement.

What kitchen appliances are available in the cabins?

All cabins include a full kitchen equipped with:

Refrigerator
Stove
Microwave
Toaster
Coffee maker

Is smoking allowed in the cabins?

No. Smoking is not permitted inside your cabin or near open windows.

This includes tobacco, cannabis, e-cigarettes, and similar products.

Failure to follow this policy will result in a $500 cleaning fee, which will be invoiced to the guest and due upon receipt.

We appreciate your cooperation and adherence to this important safety policy.

When is my balance due?

The remaining balance of your stay, minus any deposit already received, is due at check-in.

Do you accept credit cards?

We do not currently accept credit cards.

Payment may be made by:

Cash
Money order
Personal check for deposits only

Personal checks are not accepted for payment at check-in.

Can I swim in Lake Michigan?

Yes! Guests are welcome to swim in Lake Michigan.

The beach is stony, so we recommend bringing water shoes. There are no lifeguards on duty, and swimming is at your own risk.

Silver Sands Resort and/or the property owners are not responsible for injury or loss of life.

What can I flush down the toilet?

Only toilet paper and bodily waste should ever be flushed down the toilet.

Please do not flush tampons, sanitary napkins, wipes (including “flushable” wipes), baby wipes, diapers, condoms, toys, food, or any other items.

When in doubt, don’t flush it!

Flushing anything other than toilet paper and bodily waste can cause serious plumbing problems.

Can I take photos, videos, or create content at Silver Sands Resort?

Personal photography and videos for your own enjoyment are welcome.

However, commercial film and photography are not permitted without documented permission from the owner of Silver Sands Resort.

This includes photography, videography, social media content, influencer content, advertising, promotional material, or other content intended for commercial use or profit.

Drones are not permitted on or near Silver Sands Resort property at any time.

Do you charge a cleaning fee?

Generally, we do not charge a cleaning fee. However, excessive cleaning may result in an additional charge.

Before departure, please:

Wash all dishes.
Put clean dishes away.
Do not place dirty or wet dishes back into the cabinets.
Leave the cabin reasonably clean and orderly.

If your cabin requires more than one hour of cleaning, an excessive cleaning fee of $45 per hour will apply. Any applicable fee will be invoiced to the guest and is due upon receipt.

What should I do if I break something?

Please let us know as soon as possible if you or a member of your party accidentally breaks or damages something. This allows us to repair or replace the item promptly.

We understand that accidents happen and will do our best to be reasonable and understanding.

If damage or missing items are discovered after your departure, you will be responsible for the cost of repair or replacement.

Check-In & Check-Out

What time is check-in?

Check-in begins at 4:00 p.m.

Where do I check in?

Please check in at the house with the office sign hanging from it.

Where do I park?

Parking near the waterfront cabins is marked with a “Park #” sign corresponding to your cabin.

Do not park on the beach.

For guests staying in Cabins 6–12, please parallel park your vehicles along the left side of the road.

Additional parking is available in the customer parking area near the office if needed.

What if I can’t check in before the office closes at 7:00 p.m.?

No problem! Please call the office and let us know your estimated arrival time.

We will make arrangements to accommodate your late arrival.

What time is check-out?

Check-out is 10:00 a.m.

There are no exceptions.

What do I do with my trash?

All garbage must be placed in the dumpster behind Cabin #6 before check-out.

Please do not put garbage in the fire pits.

What do I need to do before checking out?

Before leaving, please make sure you:

Leave the cabin reasonably clean, as it was when you arrived.
Wash and put away all dishes.
Empty all trash cans.
Place all garbage in the dumpster behind Cabin #6.
Remove all personal belongings from the cabin.

Reservations & Policies

Can I shorten my stay and receive a refund?

No. All reservations and deposits are final and non-refundable.

Silver Sands Resort does not offer refunds or credits for cancellations, changes in plans, illness, emergencies, weather, no-shows, early departures, or any other reason.

Guests are responsible for the full cost of their confirmed reservation, even if they check out early or shorten their stay.

For example, if you reserve five nights but leave after three nights, you are still responsible for payment for all five nights.

By paying your deposit, you acknowledge and agree that your reservation is final, your deposit is non-refundable, and you remain responsible for the full amount of your reservation regardless of how long you stay.

Please review your dates and plans carefully before booking.

Can I move the furniture?

We prefer that guests do not move furniture, either inside or outside the cabin.

If you absolutely need to move a piece of furniture, please return it to its original location before departure.

Do not slide furniture across the floor, as this can damage the flooring. Guests will be responsible for the cost of repairing any damage caused by moving furniture.

Before You Arrive: Quick Reminder

To help make your stay as comfortable as possible, please remember to bring:

Sheets
Pillowcases
Towels
Any personal toiletries you may need
Water shoes for the stony Lake Michigan beach

Your cabin will have pillows, blankets, basic kitchen supplies, cleaning supplies, at least two rolls of toilet paper, trash bags, matches, and a lighter to help get you started.

If you need anything during your stay, please don’t hesitate to visit or call the office during our regular hours.

Thank You for Staying With Us!

Thank you for choosing Silver Sands Resort for your Michigan vacation. We hope you have a wonderful stay and make memories that last for years to come.

We look forward to seeing you again soon!